World-class service in a fraction of the time.
Cassie is your customer service helpdesk for Shopify. Give immediate answers to your customer’s most popular questions through built-in best-practice automations.
What you can do with Cassie
80% of businesses say offering live chat has had a positive effect on sales, revenue, and customer loyalty.
Easily manage customer chats and email all in one place. Never miss a conversation
Don’t leave your customers waiting. Cassie responds instantly to questions like “where’s my stuff?”
See cart contents, recently browsed, and order history in our simple conversational view.
Reclaim your time (and sanity).
With Cassie, best-practice conversation automations are live with a click. Our simple and intuitive interface puts everything you need, right where you need it – no more bouncing between tabs or endlessly scrolling through emails. And since we’re built for Shopify, cancel, refund, and edit orders with a click. Namaste.
Talk to your customers like a neighborhood regular.
Our centralized conversations give you a 360-view of your customer. Instantly see browse history, cart contents, previous purchases, and so much more. Recommend the right product to each customer and watch satisfaction (and revenue) soar.
Become the expert.
Do you know how the best brands use customer support to increase retention and word-of-mouth referrals? We do. And with Cassie – so will you. We take the best from what other brands have already figured out and pass it on to you in the form of pre-configured automations.